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When a medical issue or emergency strikes, you want the best care you can get. That’s why there’s BetterMed.

Here you’ll find a better alternative to other “doc-in-a-box” facilities around town. Every provider at BetterMed is well-trained in urgent care medicine and has extensive experience in emergency care. Plus, our patients are in and out in 45 minutes on average.

BetterMed Urgent Care:

  • Accepts most insurance plans
  • Offers co-pays that are typically lower than ER visits
  • Uses the latest medical technology
  • Convenient lab and X-ray services on site
  • Lets you register online before your visit
  • Streamlines hospital admission if you need to be treated further
  • Keeps your doctor in the loop with complete follow-up reports

What is urgent care?

Just exactly what you think it means. It’s prompt medical care for a variety of injuries, conditions and illnesses from allergic reactions to broken bones to sore throats to sinus infections. No appointment needed.

It’s also a high quality alternative for patients who don’t want to spend hours waiting in a hospital emergency room. You can visit BetterMed when you can’t get in to see your regular doctor, too. BetterMed accepts most insurance plans and co-pays are typically lower than ER co-pays.

I have been to this facility several times.  Each time I have been seen, treated and on my way in 30 minutes or less. Today I was out, including getting my meds there in less than half an hour. The doctors, nurses and staff are all very nice, courteous and well trained. You are greeted promptly upon entering and they make your visit short but at the same time are very efficient. They also have a machine for dispensing your meds which makes it a one-stop affair and the med prices were lower than my usual co-pays for drugs. An excellent care facility!!! Highly recommended!!!

Janice Ellis

Do you accept my insurance?

BetterMed accepts most health care insurance plans, except Medicaid. We’re happy to answer any questions you might have about using insurance at our clinics. Please call us at 804-639-7555 or email info@BetterMedCare.com.

What should I bring with me?

When you visit BetterMed, please bring the following items:

  • Valid driver’s license or photo ID
  • Insurance card
  • Medical history
  • A list of current medical prescriptions

What can I expect at BetterMed?

You can expect the best care possible. Because all the providers at BetterMed have extensive experience in urgent care and minor care emergencies. We’re the only immediate care center in the Central Virginia area that offers this level of care.

Expect your visit to be as comfortable as possible. Because we designed our space to offer patients a modern, relaxing and private environment where they can feel at ease before, during, and after treatment. Expect superior customer service. Our friendly staff strives to do everything they can to make sure you have a comfortable visit.

You can also expect:

  • Hours that fit your schedule
  • To be moved from check-in to an examination room quickly
  • An average visit of about 45 minutes from start to finish
  • Convenient lab and X-ray services on site
  • Prescription medications available for pick-up

I was so impressed with the care my son received today! It was efficient, professional, yet still compassionate. Their collaboration between imaging center for stat CT scan and their collaboration with my son’s surgeon, got my son the procedure he needed in an amazingly short period of time. When a nurse of 25 years can endorse a healthcare establishment, they are TOPS!

Becky Fair

Where do I direct a billing question?

Please e-mail Jennifer Sok, Director of Billing, at j.sok@BetterMedCare.com. She will gladly get back to you within 2 business days.

Tops In Patient Satisfaction

Customer surveys say that BetterMed has a 98% patient satisfaction rate.
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