ATHENA PATIENT PORTAL Password Reset Instructions Click here to display the Patient Portal login page. Click “Forgot your password?” Enter the email address that you use to log on to the Patient Portal and click “Email Me”. Check your email, read the message that you receive, and click the password reset link in the message. On the Reset Password page, choose how to verify your identity: Receive a call at your home or mobile number. Answer one of your predefined security questions. Click Continue. Enter a new password that meets the requirements. Re-enter the password to confirm it. Click Continue to change your password and log on to the Patient Portal.