BetterMed is now a part of the HCA family of brands. To check in to one of our Virginia locations, please visit

Thank you for choosing BetterMed TeleCare we look forward to taking care of you. Please note that our hours of operation are Monday-Sunday 8am-8pm. If you have contacted us outside of our operation hours, we will follow up with you as soon as our offices open. What Happens Next:
  1. You will be contacted by a BetterMed Registration Representative and your appointment time will be scheduled.
  2. You will receive an appointment link by text and email.
  3. A few minutes before your appointment time, click on the link, to enter your name and check the box agreeing with Terms of Service.
  4. You will then be sent to the video screen where you will await the provider joining the visit.
Our TeleCare service is not for emergencies.  If you are experiencing an emergency, please dial 911. Having technical issues? Please call our Registrar: 804.362.8343