Coronavirus FAQs

Coronavirus FAQs

What is the Coronavirus?

 COVID-19 is a variant of a family of viruses called coronaviruses that can cause respiratory tract infections that range in severity from symptoms resembling a common cold to serious illnesses like Severe Acute Respiratory Syndrome (SARS).

How is it spread?

 Viruses like COVID-19 can pass through coughing, sneezing and close contact. This can include shaking hands or touching a surface with the virus on it. It is commonly spread when people touch their eyes, nose or mouth without washing hands, similar to a cold or flu.

What are the symptoms?

 According to the Centers for Disease Control, symptoms can range from mild to severe illness. They commonly occur 2-14 days after exposure and include fever, cough and shortness of breath.

How do I protect my family?

 The CDC and WHO recommend practicing good hygiene, similar to that used to protect yourself from a  cold or flu.

  1. Wash your hands with soap and water for at least 20 seconds. If you are unable to wash your hands, use an alcohol-based hand sanitizer.
  2. Avoid touching eyes, nose and mouth.
  3. Avoid close contact with people who are sick.
  4. Do not go to work, school or busy public places if you are sick with respiratory symptoms like fever and cough.
  5. Cover your cough or sneeze with a tissue and throw it away immediately.
  6. Clean and disinfect frequently touched surfaces.

What items should I keep at home in case I get sick?

Fever reducers and decongestants can help ease symptoms. Keeping broths and other hydrating liquids like sports drinks on hand can also be beneficial. You can treat a suspect coronavirus case similar to that of the flu. It is important to note that Tamiflu (oseltamivir) and other prescription medicines are not effective in the prevention or treatment of COVID-19.

How do I know if I have been exposed to the Coronavirus?

According to the current CDC guidelines, to be considered to have been exposed to the Coronavirus you must have been:

  • Within 6 feet of someone for several minutes (approximately 5 minutes) or
  • Coughed on by someone who has been diagnosed with the Coronavirus or has traveled to China, Iran, Italy, Japan, Malaysia, South Korea, Europe, UK and Ireland within the last 14 days. For changing recommendations please click on link https://wwwnc.cdc.gov/travel/notices

Can I come to a Greater Richmond BetterMed location to get tested for Coronavirus if I believe that I have been exposed, am showing symptoms or would like a test?

Yes. In the Greater Richmond Area, three BetterMed facilities, one located in Short Pump, one at Regency Square and one in  Ashland are set up to provide  COVID-19 curbside medical evaluation and testing. Note that testing locations require an online reservation that you can make on our website.

Please note that these sites WILL NOT treat any other illnesses, conditions or injuries. If you require care for something other than COVID-19 evaluation and testing, please visit another BetterMed location.

Can I come to a Fredericksburg BetterMed location to get tested for Coronavirus if I believe that I have been exposed,  showing symptoms or would like a test?

Yes. The Fredericksburg Plank Road location is set up to provide  COVID-19 curbside medical evaluation and testing. Note that testing locations require an online reservation that you can make on our website. 

Please note that this site WILL NOT treat any other illnesses, conditions or injuries. If you require care for something other than COVID-19 evaluation and testing, please visit the Spotsylvania BetterMed location.

 

Can I come to a North Carolina BetterMed location to get tested for Coronavirus if I believe that I have been exposed, showing symptoms or would like a test?

Yes. Both of our locations in North Carolina are currently testing and evaluating patients concerned about COVID-19.

 

Should I see my healthcare provider if I’m sick?

If you have another ailment or injury not related to COVID-19, you should still be evaluated by a healthcare provider.

Should I avoid traveling?

The CDC currently recommends avoiding endemic areas. If possible, try to reschedule any upcoming travel if you’re at high risk for infection.  Please go to the CDC link for travel recommendations https://wwwnc.cdc.gov/travel/notices

Who’s at the highest risk of infection?

People over the age of 60, those who may be pregnant or people on medications that weaken the immune system are at the highest risk of getting infected. If you fall into one of these groups, consider employing social distancing strategies if there is a risk of contracting COVID-19 in your area.