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IMPORTANT UPDATE

Due to current conditions in our area, we are experiencing a significant increase in patient demand for COVID-19 medical evaluations and testing appointments. We are working hard to make appointments available and we will continue to do all we can to treat every patient who needs a test.

Short Pump

Located in the far west-end, our Short Pump location is available to treat all of your urgent care needs. If you are seeking urgent care services, you can reserve your spot or walk in. If you require a COVID-19 Medical Evaluation & Test, a reservation is required.

Please note that patients and patients guests are required to wear a mask while in the building.

Determine the Care that’s Right for You

Seasonal Illnesses & COVID-19

Whether you would like care for the common cold, flu,strep, bronchitis, sinus infection, seasonal allergies, or a COVID-19 medical evaluation and test our expert providers will help determine the right treatment plan for you.

Symptoms

  • Fever or chills
  • Cough
  • Shortness of breath
  • Fatigue or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea, vomiting, or diarrhea

No Symptoms

  • Travel
  • Family gathering
  • Possible exposure
  • Back to work
  • Back to school
  • Sports requirement

COVID-19 Test Types

Test Result Time Method
Active Infection Antigen PCR 15 minutes 3-5 days Nasal swab Nasal swab

Medical Evaluations:

In addition to collecting a specimen for testing, we perform a medical evaluation to examine a patient’s vital signs, making sure they do not have a very high fever, are not hypoxic, have a rapid heart rate or a rapid respiratory rate.

Please note that Medical Evaluations & Tests are conducted inside of the location. 

Reserve My Spot

Why BetterMed?

BetterMed provides a comprehensive range of urgent care services. From initial evaluation to X-rays and lab work, we can address all of your immediate medical needs without an appointment in one hour or less.

Find Us

Hours: 8 AM - 8 PM

12214 W. Broad Street
Henrico, VA 23233

[ P ] (804) 362-8345
[ F ] (804) 362-8346