Due to an increase in patient volume, appointment reservations are required for all COVID-19 medical evaluations and testing. Walk-ins are still welcome for all other urgent care needs.
We are proud to now offer a convenient and secure telemedicine option for our patients. If you are in need of screening for COVID-19 or any other illness or injury, our expertly-trained providers are here to take care of you from the comfort of your home, office or wherever you have a connection.
Appointments are available 7 days a week from 8:00am – 8:00pm
Available to Virginia residents only.
1. Select a virtual-visit time that works for you. If you selected COVID-19, also schedule your on-site test.
2. Receive your appointment link via email.
3. Meet virtually with your provider.
4. Follow up with COVID-19 on-site test if scheduled to do so.
BetterMed has partnered with local businesses, schools and universities to offer COVID-19 tests. If your organization is currently working in partnership with BetterMed, please click the button above.
TeleCare or telemedicine is high quality, remote care offered to our patients through live video conferencing from their phone or computer.
Yes, we do provide screening and testing for COVID-19. Once you have scheduled your virtual appointment you will be prompted to schedule your COVID-19 testing appointment.
7 days a week from 8am-8pm.
For those using commercial insurance the expected out of pocket cost is your copay. If you want to use the self-pay option (Sure Pay) the cost is $70. We accept most insurances except Medicaid and Medicaid products.
If your provider recommends that you be seen at one of our physical locations to receive appropriate care, your copay will be waived (when using insurance) and you will not be billed for the TeleCare visit. If you used the self pay option we will apply the $70 towards your final bill.
You do not have to download anything to use TeleCare on your computer.
One of our highly trained, compassionate health care providers will conduct your exam.
Yes, our platform is HIPAA approved.
Please call us: 804-362-8343
Medicare does cover TeleCare, but unfortunately it is not covered by Medicaid at this time.
Prescriptions can be filled following a TeleCare visit and will be sent to the pharmacy of your choice.
Sick patients who don’t need or want to come into the office but would benefit from a face-to-face visit and advice from a provider
COVID-19 evaluation
Follow-up for hypertension
Dermatology or skin issues
Allergies
Bites & stings
BetterMed - urgent care